Marketing

Social planner, ads, email campaigns, templates and other marketing tools.

156 articles

Social Planner

Add Location Tagging to Social Post

Add location tags to your Facebook and Instagram posts using Social Planner.

2 min read
Connecting Facebook Business Account to Ad Manager

Ad Manager • Facebook • MetaConnect Facebook to Ad ManagerConnect your Facebook profile, Meta ads account, and Facebook Page to Ad Manager so you can create...

3 min read
Customize Social Media Posts for Each Channel in Social Planner

Customize your social media posts for different platforms using Social Planner.

5 min read
Events: Custom CSS with Live Element Selection

Style your event pages with a live CSS editor, click-to-select elements, quick style presets, and instant previews without manually inspecting the page's...

6 min read
Facebook Text-Background Posts Reference

Use this feature to publish styled text-only Facebook feed posts with a colored or illustrated background, the same backgrounds available in Facebook's native...

2 min read
Getting Started - Setup Social Planner

Social Planner helps you connect social accounts, create content, and schedule posts from one calendar.

6 min read
How to check your Instagram profile type

If you’re not sure what type of Instagram profile you have, here’s how to find out:1.

1 min read
How to Connect TikTok in Social Planner?

Connect your TikTok Personal or Business account to Social Planner to easily create, schedule, and publish videos.

2 min read
How to Create and Manage Social Groups in Social Planner

Social Groups in Social Planner make it easier to manage and publish content across multiple social media accounts.

2 min read
How to Create and Schedule Facebook Reels in Social Planner

Create and schedule Facebook Reels directly from Social Planner to share short-form video content with your audience.

2 min read
How to Manage Comments in Social Planner

Manage comments on your social media posts directly from the social planner! Social Planner supports comment management for Facebook, Instagram, LinkedIn,...

6 min read
How to Manage Social Planner Email Notifications

Social Planner email notifications help users stay informed about connected social account expirations, post approvals, rejections, and publishing failures.

5 min read
How to Post Recurring Social Posts through the Social Planner?

Recurring posts provide a streamlined way to create evergreen content across various social platforms, scheduled daily, weekly, monthly, or yearly.

8 min read
How to Schedule Community Posts from Social Planner

Schedule your posts in advance for your Community groups and channels directly from Social Planner!Scheduling Community Posts from Social PlannerScheduling...

3 min read
How to Use the Instagram Story Post Composer in Social Planner

Harness the power of the Instagram Story Post Composer in Social Planner.

4 min read
Instagram Reels Publishing Guide for the Social Planner

Want to enhance your social media marketing and expand your reach on Instagram?

3 min read
Post Sync in Social Planner

Post Sync brings your existing posts into Social Planner so you can view past content and insights in one place.

5 min read
Search and Smart Filter View

Find and organize your social media posts faster with Search and Smart Filter Views in Social Planner.

3 min read
Social Planner - How to Add Multiple Watermarks

Add and manage watermarks in Social Planner to keep your social media images consistent with your brand.

2 min read
Social Planner - Image, Video, Content and API limitations

For a content marketing campaign, knowing exactly what kind of image and video format to post, and how often is absolutely important.

2 min read
Social Planner - Link Shortener

Shorten long URLs and track link performance directly in Social Planner.

4 min read
Social Planner - Track Social Performance Using Advance Analytics

Track your social media performance using Advanced Analytics in Social Planner.

9 min read

Email Builder

How to reschedule an email campaign? (Email Builder)

Rescheduling of Email Campaign is possible for Simple Schedule, Batch Schedule, and RSS Schedule one hour (60mins) ahead of the execution date.

1 min read
How to import HTML Email Templates/ Campaigns

Are you tired of manually building email templates on different platforms, or do you happen to have several go-to templates?

1 min read
Email Sequences: Automated Follow-Ups

Email Sequences help you automate multi-step email follow-ups while keeping each message in a single threaded conversation.

5 min read
How Recipients Can Resubscribe to an Email List

After unsubscribing, contacts can use the feedback questionnaire to select Unsubscribed by mistake, subscribe again and submit the form.

3 min read
Create and Use Text and Email Snippets

Conversations • Snippets • Reusable MessagingCreate and Use Text and Email SnippetsSnippets let you save reusable message content so you can respond faster...

8 min read
How to Preview and Test Your Email Campaigns/Templates

Previewing and testing emails in ensures your layout, links, and personalization render correctly before you send.

2 min read
How to Add GIFs to Emails

GIFs can make your emails more engaging by adding motion to images and video thumbnails.

2 min read
How to Use the Email AI Editor

Email Marketing · What's NewHow to Use the Email AI EditorDescribe the email you want, and Email AI builds a ready-to-send template you can refine by chat,...

5 min read
A/B Testing Emails with Email AI

Email AI · What's NewA/B Testing Emails with Email AISet up subject-line and content A/B tests with a simple prompt, Email AI asks a few questions and builds...

5 min read
Create Email Sequences with Email AI

Email Marketing · AICreate Email Sequences with Email AIDescribe the sequence you want in plain words.

5 min read
How to Customize Mobile Formatting in the Email Builder ?

Mobile View Controls in Email Builder let you customize how emails appear on mobile without changing their desktop designs.

11 min read

Prospecting Tool

Ad Manager

Campaign Opportunity Score in Ad Manager

Opportunity Score helps you review campaign readiness in Ad Manager before publishing.

9 min read
Create a new Google Search Ad Campaign

Ad Manager allows you to run the ad campaigns on Google. Your Google Ads campaign is entirely in your control: design your ad content, choose your daily budget...

5 min read
Create Google Demand Gen Campaigns in Ad Manager

Google Demand Gen campaigns in Ad Manager help you reach potential customers with visually rich ads across Google surfaces like YouTube, Discover, Gmail, Maps,...

7 min read
Google Ads: Multiple Ad Groups and Ads

Google AdsGoogle Ads: Multiple Ad Groups and AdsBuild Google Search campaigns with a clear Campaign → Ad Group → Ad structure, manage several keyword themes...

9 min read
Guidelines for using custom questions in Google lead forms

When creating a lead form using Ad Manager for Google Ads, you may want to ask custom questions to better qualify your leads.

2 min read
How to connect Instagram account with Facebook page?

Below is the step-by-step guide to Connect Your Instagram Account to a Facebook Page.

1 min read
How to create a Facebook form in Ad Manager

In this article we will discuss in detail about the steps to be taken to create a new Facebook lead form, used for the Lead Generation objective of Meta...

3 min read
How to create a Meta Business Manager and Ad account?

In this article we will be highlighting the steps that should be taken to create a Meta BM and an ad account under it.

2 min read
How to create a Meta Sales objective campaign for Conversion

In this article, we will discuss in detail the steps to create a Meta Ad for Sales objective with conversion locations as Messaging Apps and...

5 min read
How to create a multiple ad group Google search ad campaign

Ad Manager allows you to run the ad campaigns on Google. Your Google Ads campaign is entirely in your control: design your ad content, choose your daily budget...

6 min read
How to Create Google Ads Conversion Actions in Ad Manager

Ad Manager allows you to create, manage, and edit Google Ads offline conversion actions - directly from within the platform.

2 min read
How to Set Up a Precautionary Ad Tracking Script

Adding a precautionary ad tracking script helps protect your attribution data if your standard tracking template does not apply correctly.

2 min read
How to Use Meta Recommendations in Ad Manager

Ad Manager displays Meta-generated recommendations for published campaigns, helping you identify opportunities to improve ad performance.

3 min read
Meta Campaign Budget Optimizer in Ad Manager

The Meta Campaign Budget Optimizer in Ad Manager gives advertisers greater flexibility to manage advertising budgets at the campaign or ad set level.

8 min read
Understanding Facebook Ad Reporting Terminology

Facebook Ad Reporting provides live reporting and analysis for your client's digital ad campaigns.

2 min read
Understanding Google Ad Reporting Terminology

Google Ad Reporting provides live reporting and analysis for your client's digital ad campaigns.

3 min read

Campaigns

Email Campaigns

Statistics

How to Access the All-in-One Dashboard for Email Marketing

Email MarketingAll-in-One Dashboard for Email MarketingMonitor Campaign, Workflow, and Bulk Action email performance from one unified Email Statistics...

8 min read
How to Export Email Campaign Data

Exporting Email Marketing Data allows users to download email performance metrics directly from the Email Statistics dashboard as a CSV file.

2 min read
Email Statistics

This article explains how to access and understand email statistics, helping you monitor campaign performance and improve engagement.What are Email...

2 min read
Tag Contacts from Campaign Statistics

Segmenting contacts just got easier! You can now add and automate tags directly from your campaign statistics page based on interactions like opens and clicks.

2 min read
Understanding ROI Conversion Metrics for Tracking Email Campaigns

More Tutorials from the...

3 min read
Workflow Email Actions Included in Statistics

We’ve introduced a similar way to view for all your email campaign statistics, whether sent through workflows or email campaigns, for a more streamlined...

1 min read
Click Performance in Email Statistics

The Click Performance section provides detailed insights into how your audience interacts with the links in your email campaigns.

3 min read
Email Statistics, Summary Page

The Summary section in Email Statistics provides a complete overview of your campaign’s performance after it’s been sent.

3 min read
Guide to click tracking in email campaigns

This guide would explain the basic of click tracking and how to use it.What is Click Tracking?Click tracking is a feature that provides insights into how...

3 min read

Templates

Others

Countdown Timer

Limitations of Recurring Timer Wait Time Behaviour

This guide explains how recurring countdown timers behave in both email campaigns and funnels, especially in relation to their wait, active, and expired...

2 min read
Timezone Adaptation in Countdown Timers

Marketing • Countdown Timers • TimezoneTimezone Adaptation in Countdown TimersTimezone Adaptation adjusts countdown timer deadlines based on the contact or...

2 min read
How to Create a Fixed countdown Timer

A countdown timer is a powerful tool for creating urgency and excitement for upcoming events, product launches, sales, and sign-ups.

2 min read
How to Use Countdown Timers in Emails

Countdown timers in emails are dynamic elements that create urgency by counting down to a specific deadline.

3 min read
How to Use Wait Time in Recurring Timer

This article shows you how to add a custom wait time between cycles of a recurring countdown timer.

3 min read
How to Use Countdown Timers in Funnels

Countdown timers help motivate visitors to take action by visually counting down to a deadline.

3 min read
Hiding Countdown Timers in Apple Mail

Marketing • Countdown Timers • EmailHiding Countdown Timers in Apple MailCountdown timers in emails are displayed as animated images, and Apple Mail may cache...

3 min read
Guide: Dynamic Countdown Timer

Marketing • Countdown Timers • Email & FunnelsGuide: Dynamic Countdown TimerDynamic Countdown Timers create personalized countdowns based on when an email is...

3 min read
How to Copy the Code of Countdown Timers

Countdown timers are a powerful tool for adding urgency to your website or email campaigns.

4 min read

Brand Boards

Help Guide: Global Custom Colors

Maintaining brand consistency across all your designs can be time-consuming.

2 min read
Brand Board Colors in the Form, Survey, and Quiz Builder

You can use your saved Brand Board colors directly inside the Form, Survey, and Quiz builders.

2 min read
How to Set and Use Global Custom Colors in Color Picker

Global Custom Colors let you save brand‑safe colors once and reuse them across your CRM.

3 min read
How to Create a Brand Board

This article will show you how to create a Brand Board, A Brand Board helps you store and organize your company's logos, color palette, and fonts so you can...

3 min read
How to Use Brand Boards in Emails

Brand Boards make it easy to apply your saved brand colors, fonts, and logos while designing emails.

2 min read
How to Change Default Brand Boards

Your default brand board is a key part of managing your brand’s visual identity, especially in emails and funnels.

2 min read
How to Use Brand Boards in Funnels and Websites

Brand Boards are here to make your life easier by simplifying the process of maintaining consistent brand guidelines across your funnels and websites.

2 min read
How to Generate Brand Voice from Text or URL

Create your Brand Voice in seconds from a website URL or a 50 to 100 word description! This article explains how to use your website or existing copy to...

2 min read
How to Create a Brand Voice from Scratch in Brand Boards

Brand Voice feature within Brand Boards, allow you to define your brand's communication style and integrate it seamlessly with AI tools for consistent...

1 min read

Blogs

Template Library

Email Builder Capabilities

How to Use Footer Element in Email Builder

The Footer element in Email Builder makes it easy to add professional, branded footers to your email templates.

3 min read
FAQ Element in Email Builder

The FAQ Element in the Email Builder lets you add organized questions and answers directly to an email.

4 min read
How to Save and Reuse Items in the Email Builder

Creating consistent email designs is easier when you can reuse elements and layouts you've already built.

3 min read
How to set up A/B testing for your Email Campaigns

A/B testing helps you compare different versions of an email campaign before sending the strongest-performing variation to the rest of your audience.

3 min read
Video Element in Email Builder

Embedding videos in emails can be tricky due to limitations in email client support.

3 min read
Email Builder Autosave

Email MarketingEmail Builder AutosaveAutomatic draft protection that saves your email campaigns every 30 seconds, preventing data loss and ensuring your work...

6 min read
Shopping Cart Element in Email Builder

The Shopping Cart Element allows you to display product information, pricing, and checkout links directly within your emails.

1 min read
Social Element in Email Builder

The Social Element allows you to easily add social media icons with clickable links to your email templates.

2 min read
Code Element in Email Builder

The Code Element allows you to insert custom HTML or CSS snippets into your email templates, giving you full creative control beyond standard design options.

2 min read
Logo Element in Email Builder

The Logo Element allows you to easily insert your brand logo into email templates, helping you maintain consistent branding and visual identity across all...

2 min read
Button Element in Email Builder

The Button Element allows you to add clickable buttons to your email templates, helping you drive engagement through clear and visually appealing calls to...

2 min read
Different elements in email builder

Gain complete control over how you design and customize emails with drag-and-drop Elements in the Email Builder.

2 min read
Using the Inline Forms/ Surveys Element in email campaign

What Are Forms/ Surveys Elements?The Forms/ Surveys Element allows you to add pre-built or custom feedback forms (1-10 scoring, like/dislike, 5 stars, etc.).

1 min read
How to preview Custom Field in Email Builder?

With this new functionality, users can now preview exactly how custom fields will appear for their respective clients before sending out any emails.This...

1 min read
How to edit your Email Format for Mobile under Appearance tab

Mobile formatting helps your emails stay readable and visually consistent on smaller screens.

4 min read
How to use the Email Builder and its In-line Editor

Streamline your email creation process with our efficient inline editor in Email Builder for Templates and Campaigns.

37 min read
How to Personalise Your Campaigns with Conditional Elements

Use conditional element to effortlessly personalize your campaigns.What is a Conditional Element?A conditional element allows you to display content, such as...

1 min read
Border Customization: Color, Radius, and Thickness

The Border Customization feature allows you to fully control the appearance of borders on layouts.

1 min read
Image Element in Email Builder

The Image Element in Email Builder allows you to easily add and customise images within your email templates.

2 min read
Text Element in Email Builder

The Text Element in s Email Builder allows you to easily add and style written content such as headings, paragraphs.

2 min read
How to add Products in Email Templates

This article will show you how to add and use the Product Element inside Email Templates using your CRM's Email Builder.

2 min read
How to Use Template Library to Create Branded Review Request Emails

Discover how the Template Library Integration in Email Review Requests empowers you to craft personalized review emails effortlessly.

4 min read
Layout Margins and Text Spacing Controls

This article explains how to use layout margin and text spacing controls in your CRM's Email Builder.

2 min read
Spacer Element in Email Builder

This article introduces the new Spacer Element in your CRM's Email Builder, designed to make email layout customisation easier and more precise for both...

2 min read
Visibility Section for Layouts in Email Builder

You can now control the visibility of entire layouts in email templates! This powerful new setting lets you hide or show full sections based on device type,...

2 min read
Rearrange Elements and Layouts with Arrow Controls in Email Builder

This article shows you how to quickly rearrange elements and layouts in the Email Builder using new arrow controls.

2 min read

Workflow Email Action

RSS Guide

Campaign Settings/Functionalities

Understanding Email Campaign Statuses

Monitor your email sends and track campaign progress using the status indicators in Email Marketing.Email Campaigns, Workflow Campaigns, and Bulk Action...

3 min read
How to Send or Schedule an Email Campaign

Regular email campaigns let you send one-time broadcasts to targeted contacts without automation.

4 min read
How to Use the Plain Text Editor for Emails

Marketing • Emails • TemplatesHow to Use the Plain Text Editor for EmailsThe Plain Text Editor lets you create simple, text-focused emails without building a...

2 min read
How to Set Up Sender Preferences in the Email Builder

Marketing • Emails • Sender PreferencesHow to Set Up Sender Preferences in the Email BuilderSender Preferences let you save default sender details for new...

3 min read
How to Pause, Resume, or Cancel a Scheduled Email Campaign

Marketing • Email • Scheduled CampaignsHow to Pause, Resume, or Cancel a Scheduled Email CampaignScheduled email campaigns can be paused, resumed, or canceled...

2 min read
How to Build Recipient Segments in Email Campaigns

Marketing • Email • Recipient SegmentsHow to Build Recipient Segments in Email CampaignsRecipient Segments let you create dynamic groups of contacts for email...

3 min read
Configuring Unsubscribe Flows (One-Step, Two-Step, Dynamic)

Marketing • Emails • Unsubscribe SettingsConfiguring Unsubscribe Flows (One-Step, Two-Step, Dynamic)Unsubscribe flows control what happens after a contact...

2 min read
How to Batch Schedule Email Campaigns

Batch scheduling lets you deliver marketing emails in timed batches rather than all at once.

3 min read
How to use build segments in email campaigns?

With the Build Segments feature in the recipient section, you can precisely control who receives your email campaign by combining logic using Contacts, Tags,...

2 min read
Email Builder: Create New Tags in the Send or Schedule Page

This article explains how to create new tags directly from the Send or Schedule page while setting up automations for your email campaigns in your CRM.

2 min read
Resend to un-opened : Best Practices and Guide

More Tutorials from the Communityhttps://youtu.be/wTO2PEzxAh4https://youtu.be/14A8XhxEfjohttps://youtu.be/hZfAupBmOIMhttps://youtu.be/0iY5LIvSIKELearn the...

2 min read
How to Set Default Values for Custom Fields Via Conditional Sending

Personalise your emails with contact details, like name, company, or location, to boost engagement.

2 min read
How to Reschedule an Email Campaign (Email Builder)

Rescheduling of Email Campaign is possible for Simple Schedule, Batch Schedule, and RSS Schedule one hour (60mins) ahead of the execution date.

1 min read
Email Builder: Import Templates from Any Platform into Code Editor

You can now bring your favorite email templates from any platform into your CRM's Code Editor.

3 min read
Smart Send: Email Marketing Campaigns

Smart Send takes the guesswork out of “When should I hit Send?” by automatically recommending the optimal delivery time for every regular email campaign.

3 min read
Different Email Sending/ Delivery Method(s) - Send Now, Schedule, Batch, RSS Schedule

There are multiple options for sending or scheduling emails, giving users flexibility in how campaigns are delivered.

3 min read
Understanding UTM parameters for email campaigns

Learn about UTM tracking, how it works, and how you can use it in your email marketing to better understand how well your marketing efforts are performing.What...

2 min read
Resend Campaign Visibility & Control

This article explains how to automate and manage resend campaigns, enabling you to pre-configure resends for unopened emails, track them easily, and edit or...

2 min read
Smart Send: Best Time Recommendation in Email Marketing Campaigns

OverviewSmart Send helps you send emails at the best possible time to boost engagement.It analyses recipient activity (opens, clicks, and events) from the past...

2 min read