Email

Sending domains, deliverability, authentication and email settings.

41 articles

Open Doors Email

Dedicated Email Sending Domains Overview & Setup

A dedicated sending domain helps align your email activity with a domain you control instead of relying entirely on shared sending infrastructure.

9 min read
How to Set Up Unsubscribe Links

An unsubscribe link is a link within your email that allows recipients to opt-out from receiving any email newsletters for your products or services.

3 min read
Two Way Email Sync for Outlook

Using 2-Way Sync for Outlook, Users can link their Outlook account with the CRM and sync emails to and from both platforms.

3 min read
How to use the Email Risk Assessment Tool

The Risk Assessment feature is designed to optimize your email marketing campaigns.

10 min read
How to enable Open Doors Email Validation

Email Validation is a process that checks if an email address is deliverable.

2 min read
What is a dedicated IP in LC email?

Dedicated IPs offer a distinct advantage by sending your email messages from a unique, exclusive IP address.

4 min read
Reverse DNS white labeling - Dedicated IP

When recipients open your email, it's generally more advantageous to display your company name instead of "Sent by Mailgun" or another third-party service.

3 min read
Achieving Compliance: Meeting Google and Yahoo's Email Sender Requirements in 2024

From February 2024 onwards, Google and Yahoo are making it necessary for email senders to use email authentication, and there are also some important policy...

5 min read
Email Authentication - DMARC

Starting February 2024, Gmail and Yahoo will require DKIM and DMARC authentication for emails. We strongly recommends all senders set up DKIM and DMARC.

4 min read
Understanding Conversion Metrics for Tracking Email Campaigns

Learn how conversion metrics work for tracking email campaigns and how to edit these settings.

3 min read
Where Can I Find My SMTP Credentials?

In order to use our SMTP server, you need to use the SMTP credentials associated with your domain.

1 min read
How to Add a Domain and Verify DNS Record

This guide will help you add and verify your email domain.Verifying your domain is really important before you start sending emails.

3 min read
Bot Detection Preventing Statistics Increment and Automation Execution

OverviewIn the realm of email marketing, accurate metrics are crucial for understanding customer engagement and the effectiveness of your campaigns.

1 min read
Email Services Configuration - Reply & Forward Settings

What are Reply & Forwarding Addresses?Here are a few additional configurations that you can use to receive copies of the Emails that you get in your account...

3 min read
Microsoft Smart Network Data Services (SNDS)

We are excited to offer a new feature for our customers who have purchased IP subscriptions from us, IP Status Monitoring through Microsoft SNDS (Smart Network...

3 min read
Bounce Classification Codes and Definitions

Email Deliverability • Bounce ClassificationBounce Classification Codes and DefinitionsEmail bounce classifications explain why a message could not be...

11 min read
Google Postmaster Tools

Email DeliverabilityGoogle Postmaster Tools: Setup & InsightsTrack your domain and IP reputation with Gmail, monitor spam rates, and verify SPF, DKIM, and...

6 min read
Domain Warmup: How It Works

What is Domain Warmup?Domain warmup is the process of gradually increasing your daily email volume to build a trusted sender reputation with inbox providers...

2 min read
Monitor your email deliverability with the Email Health Report

Monitor and improve your email deliverability with the new Email Health Report dashboard (BETA).

4 min read
Open Doors Email: Email Service Provider Block Detected - Immediate Action Required to Restore Email Sending

Email DeliverabilityNew ESP Block PolicyUnderstand how ESP block rates, warnings, and temporary suspensions work, and what you need to do before the policy...

6 min read
DMARC Validation Feature - Understanding and Fixing Email Authentication Alerts

Email Sender Validation Feature - Complete GuideOur new email sender validation feature proactively checks your email configuration before sending campaigns to...

3 min read
Domain Removal Blocked Due to Active Campaign Assignment

Email InfrastructureHow to Unlink a Domain From Active Campaigns Before Deleting ItStep-by-step guide to safely remove a domain that’s still tied to scheduled...

2 min read
Set Defaults for Custom Values in Emails

Default values help keep personalized emails complete when contact information is missing.

3 min read
How to Add a Physical Address to Your Open Doors Email Footer

Email ComplianceConfiguring a Physical Address in Open Doors Email Footer: Step-by-Step GuideAdd a compliant physical address to every outgoing email footer...

4 min read
Mailgun: Private API Key Setup

Email Services • Mailgun • API ConnectionConnect Mailgun with a Private API KeyConnect your Mailgun account so your agency can send email through verified...

7 min read
Inbox Preview

Email Builder · What's NewEmail Inbox PreviewSee real screenshots of your email in Gmail, Outlook, Apple Mail and more, before you hit send.OverviewInbox...

3 min read
Email Verification in Contact Import

Email DeliverabilityEmail Verification in Contact ImportVerify email addresses while you import contacts, so you only send campaigns to valid inboxes.Video...

4 min read
Notification Email Domain Setup for Multi-Brand Management (SaaS)

Email Infrastructure · SaaSNotification Email Domain Setup for Multi-Brand Management (SaaS)Send notification emails for each SaaS brand from its own domain,...

4 min read
Email Domain Warm-Up: Automated Email Warm-Up

Email Deliverability · BetaEmail Domain Warm-Up: Automated Email Warm-UpBuild a trusted sender reputation for your dedicated domain automatically and improve...

6 min read

SMTP

Email Delivery Troubleshooting

Authentication & Security

Reputation & Throttling

Technical & Configuration

Complex Delivery Issues

Recipient & Server Issues