Reputation and Reviews

Review requests, review replies, listings and your online reputation.

9 articles
Customising Review Widgets in Reputation Management

Review Widget Customisation in reputation management is not just about making reviews look good; it's about strategically leveraging customer feedback to boost...

3 min read
How to Set Up a Review Link in Your Review Request Email

Sending review request emails is an essential part of gathering feedback and improving your business's reputation.

2 min read
How to Set up Digital QR Code for Maximising Review Generation

Digital QR Codes are an effective way to enhance your reputation management strategy.

3 min read
Resolving Conflicted/Duplicate State Entity in Yext

If a business is already active on Yext through another provider, users may encounter a conflicted state.

2 min read
Gain a Competitive Edge with Competitor Analysis in Reputation Management

The Competitor Analysis feature empowers agencies and businesses to benchmark their online reputation against up to three competitors.

3 min read
How to Use Filters in the Reputation Metrics Dashboard

The Reputation Metrics Dashboard helps you review performance across review requests, reviews, responses, AI activity, widgets, QR codes, and video...

2 min read
How to Customize the Review Request Messages (SMS/Email)

Make it easy for customers to leave reviews with customized SMS and Email requests.

8 min read
How to send Review Request via Whatsapp

WhatsApp Review Requests let you ask customers for feedback through WhatsApp.

2 min read
Reputation Management, Drip Mode in Reviews AI

Reviews AI Drip Mode helps you work through older, unreplied reviews without publishing every response at once.

6 min read