System Status
Live health of every Open Doors service. Updated continuously.
All systems operational
Everything is running normally.
90-day uptime
Across every component below.
Scheduled maintenance
Reporting data pipeline migration
Reporting dashboards may show a 15–30 minute delay on ingestion during the maintenance window. Live data (Conversations, Pipeline AI, OpenPay) is unaffected.
May 4, 2:00 AM UTC → May 4, 4:00 AM UTC
Core platform
Web app
app.opendoors.ai and the browser experience.
Public API
REST API at services.leadconnectorhq.com.
Mobile app
iOS and Android apps.
Messaging & Channels
Conversations
Inbox, assignments, snippets.
SMS & MMS
Inbound and outbound SMS/MMS.
Transactional and marketing email.
WhatsApp Cloud API integration.
Voice calls
Inbound/outbound calls and voicemail.
Social Planner
Scheduling to FB, IG, LinkedIn, X, TikTok, GBP.
Sales & Commerce
Pipeline AI
Opportunities, pipelines, AI scoring.
OpenPay
Payments, invoices, subscriptions.
Rate Us
Review requests, monitoring, replies.
Calendars
Booking, sync, reminders.
Memberships & Courses
Video hosting, drip, progress.
Automation & Infrastructure
Sites & Funnels
Published pages, media library, CDN.
Workflows
Automation engine and webhooks.
AI Services
Conversation AI, Voice AI, Reviews AI.
Reporting & Analytics
Dashboards, attribution, ad sync.
Authentication & SSO
Login, SAML, 2FA.
Recent incidents
Last 90 days- Minor·Started Apr 20, 2026, 2:12 PM UTC · 95 min
WhatsApp delivery delays for outbound templates
WhatsApp- resolved·Apr 20, 2026, 3:47 PM UTC
Resolved. All outbound WhatsApp templates are delivering normally. Total affected window: 95 minutes.
- monitoring·Apr 20, 2026, 3:22 PM UTC
Latency has returned to normal. Backlog fully drained. Monitoring for 25 minutes before closing.
- identified·Apr 20, 2026, 2:38 PM UTC
Identified elevated latency on the Meta Cloud API endpoint in eu-west. Retry pipeline is catching up the backlog.
- investigating·Apr 20, 2026, 2:12 PM UTC
We are investigating reports of delayed outbound WhatsApp template messages.
- Minor·Started Apr 12, 2026, 9:03 AM UTC · 137 min
Elevated SMS failure rate on a subset of US 10DLC numbers
SMS & MMS- resolved·Apr 12, 2026, 11:20 AM UTC
Carrier reverted the filtering change. SMS delivery back to normal.
- identified·Apr 12, 2026, 9:41 AM UTC
A carrier-side filtering change is rejecting a narrow pattern of templated messages. Working with the carrier to roll back.
- investigating·Apr 12, 2026, 9:03 AM UTC
Investigating elevated SMS failure reports for some US 10DLC numbers.
- Major·Started Mar 18, 2026, 9:44 PM UTC · 49 min
API 5xx errors on /contacts endpoints
Public APIWeb app- resolved·Mar 18, 2026, 10:33 PM UTC
Fully resolved. Postmortem to be published within 5 business days.
- monitoring·Mar 18, 2026, 10:19 PM UTC
Rollback complete. Error rate dropped to baseline. Monitoring.
- identified·Mar 18, 2026, 9:52 PM UTC
A bad deploy caused contact write endpoints to fail. Rolling back.
- investigating·Mar 18, 2026, 9:44 PM UTC
Investigating elevated 5xx error rate on contact endpoints.