Workflow recipes

Copy-paste templates: speed-to-lead, no-show recovery, win-back, review request, abandoned cart.

6 min read Updated 2026-04-24

Five recipes that cover 80% of what most businesses need.

1. Speed to Lead

Form submitted → instant SMS + email + rep task + Pipeline AI opportunity created. See "Build your first workflow".

2. No-show Recovery

Appointment no-show → wait 10 min → SMS "We missed you" with reschedule link. Then at day 3 and day 7 if still not rebooked.

3. Win-back

Tag "inactive 90 days" added → send a reactivation offer by SMS and email, wait 7 days, if no response try a different offer, then archive.

4. Review Request (Rate Us)

Invoice paid or Pipeline AI stage = Won → wait 1 day → send review request. Exit if already reviewed.

5. Abandoned Cart

OpenPay checkout started but not completed within 1 hour → SMS reminder with the cart link. Day 1 email. Day 3 with a 10% incentive.