Email marketing overview

Three kinds of email send from Open Doors: 1:1 from a Conversations thread, broadcast campaigns from the Email tab, and automated emails from a workflow. All three honour your sender domain, DKIM signing, and unsubscribe links.

• Sender domain verification — protects deliverability.
• Open and click tracking — per recipient.
• Automatic unsubscribe link — required, added to every marketing email.
• Spam complaint monitoring — contacts who report auto-unsubscribe.
• Bounce handling — hard bounces mark the contact invalid.