Reply to reviews with Reviews AI

Generate on-brand replies in seconds, edit, and post.

4 min read Updated 2026-04-24

Reviews AI reads each review and drafts a reply in the tone you have set. You stay in the loop: edit anything you want before clicking Post.

  1. 1
    Open Rate Us → Reviews
    Click on any review.
  2. 2
    Click "Generate reply"
    A draft appears in the reply box.
  3. 3
    Edit and post
    The reply goes to Google or Facebook through the API; you do not need to leave Open Doors.

Brand voice

Set the default tone in Rate Us → Settings → Reviews AI. Pick from professional, warm, casual, or write your own three-sentence brand voice description.

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