Reply to reviews with Reviews AI
Generate on-brand replies in seconds, edit, and post.
4 min read Updated 2026-04-24
Reviews AI reads each review and drafts a reply in the tone you have set. You stay in the loop: edit anything you want before clicking Post.
- 1Open Rate Us → ReviewsClick on any review.
- 2Click "Generate reply"A draft appears in the reply box.
- 3Edit and postThe reply goes to Google or Facebook through the API; you do not need to leave Open Doors.
Brand voice
Set the default tone in Rate Us → Settings → Reviews AI. Pick from professional, warm, casual, or write your own three-sentence brand voice description.