Rate Us overview

Rate Us is the Open Doors name for reputation. It puts every review your business gets, on every platform, in one inbox. From there you can request more reviews by SMS or email, reply with AI-assisted templates, and watch your average score climb in the dashboard.

What Rate Us does

• Pulls in reviews from Google Business Profile and Facebook automatically.
• Sends review requests by SMS, email, or both, individually or in bulk.
• Filters happy customers to public review platforms and unhappy ones to a private feedback form.
• Generates draft replies with Reviews AI in your brand voice.
• Tracks your average rating, response rate, and review velocity over time.
• Triggers workflows on new reviews so you can route critical ones to a manager.