Connect Google Business Profile messages

Pull GBP chat into Conversations.

3 min read Updated 2026-04-24

GBP messages are the chat button on your Google Business Profile listing. Connecting routes them through Conversations instead of the GBP mobile app.

  1. 1
    Settings → Integrations → Google
    Authorise with a Google account that manages the Business Profile.
  2. 2
    Pick the location
    If you manage multiple locations, choose the one belonging to this Open Doors account.
  3. 3
    Enable messaging
    Toggle "Messaging" on. This also enables it on your GBP listing if it was off.