Conversations

One inbox for SMS, email, WhatsApp, Instagram DM, Messenger, web chat, GBP messages and calls.

Gmail, Outlook, or any IMAP/SMTP provider.

Reply to IG DMs and story replies from Conversations.

Reply to Page messages from Conversations.

Pull GBP chat into Conversations.

Drop a chat widget on any website and route the conversation here.

Save reusable replies for SMS and email.

Hand-off, round-robin, and team inboxes.

Tag a teammate inside a thread without the customer seeing.

Set per-channel auto replies with quiet hours.

Mark, block, and report spam.