Voice AI setup
Build a voice agent for inbound calls.
6 min read Updated 2026-04-24
Voice AI answers phone calls in natural speech. Low-latency (under 800ms), multilingual, and capable of booking calendar slots.
- 1AI Tools → Voice AI → New AgentPick a template (booking, support, qualification) or blank.
- 2Pick voice and language20+ voices across accents. ElevenLabs custom voices supported.
- 3Write greeting"Thanks for calling Open Doors — how can I help?" Keep under 2 seconds.
- 4Define allowed actionsBook appointment, take a message, transfer to human extension.
- 5Attach to a phone numberVoice AI becomes the answering party.
- 6Test by calling from a real phoneAlways.