SMS deliverability and carrier filtering

What gets blocked, why, and how to avoid it.

4 min read Updated 2026-04-24

What gets filtered

  • URL shorteners (bit.ly, tinyurl) — always use your own tracked domain.
  • Cryptocurrency, gambling, CBD, firearms — restricted SHAFT verticals.
  • All caps ("URGENT!!!").
  • Too many emojis (4+).
  • Public URLs that resolve to phishing or spam per carrier databases.

What signals good sender behaviour

  • Steady volume, not sudden spikes.
  • Low opt-out rate (< 2%).
  • High reply rate (means your content is wanted).
  • Registered brand and campaign.