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Help centerSMS Marketing

SMS Marketing

Two-way SMS, broadcasts, A2P 10DLC compliance, and short codes.

8 articles
SMS marketing overview

How SMS works in Open Doors, opt-in rules, and what you can send.

4 min read
Opt-in and consent

Web forms, double opt-in, and keeping evidence of consent.

5 min read
SMS broadcasts

Send a one-off SMS to a segment.

4 min read
Personalisation tokens

Use first name, custom fields, and computed values inside SMS.

3 min read
Send images and MMS

When to use MMS and image best practices.

3 min read
Throttling and quiet hours

Pace your sends and respect time zones.

3 min read
SMS deliverability and carrier filtering

What gets blocked, why, and how to avoid it.

4 min read
Short codes and toll-free numbers

When to upgrade from a 10DLC number.

4 min read

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