Open Doors
HelpAboutContact
LoginStart Free Trial
Help Center
CtrlK
Contact support
Help center home
Foundations
  • Getting Started
  • Account Setup
  • Mobile App
Sales & CRM
  • Contacts & CRM
  • Pipeline AI
    • Pipeline AI overview
    • Create a pipeline
    • Add an opportunity
    • Pipeline automations and stage triggers
    • Forecasting and pipeline reporting
    • Pipeline stage best practices
    • Mass update opportunities
    • Capture won and lost reasons
    • Pipeline visibility and permissions
    • Custom fields on opportunities
    • Round-robin and lead routing
  • Conversations
  • Calendars & Booking
  • Phone System
  • WhatsApp
Marketing & Outreach
  • Workflows & Automation
  • Email Marketing
  • SMS Marketing
  • Social Planner
  • Rate Us
  • AI Tools
Sites, Funnels & Forms
  • Sites & Websites
  • Funnels
  • Forms
  • Surveys & Quizzes
  • Blogs
Commerce & Monetisation
  • OpenPay
  • Invoicing & Estimates
  • Memberships & Courses
  • Communities
  • Affiliate Manager
  • Documents & Contracts
Operations & Reporting
  • Reporting & Analytics
  • Team & Permissions
  • Billing & Subscription
  • Troubleshooting
Platform, Integrations & API
  • Integrations
  • API & Webhooks
  • Security & Privacy
  • What's New
Help centerPipeline AI

Pipeline AI

Track deals end-to-end. Pipeline AI is the Open Doors name for opportunities and sales pipelines.

11 articles
Pipeline AI overview

What Pipeline AI is, how it works, and how it differs from a traditional opportunities module.

5 min read
Create a pipeline

Add a new pipeline, name your stages, and set probabilities.

4 min read
Add an opportunity

Three ways to create an opportunity: manually, from a contact, or automatically via a workflow.

4 min read
Pipeline automations and stage triggers

Trigger workflows when a deal moves stages, hits a value, or sits idle.

6 min read
Forecasting and pipeline reporting

Read the forecast view, weighted vs unweighted projections, and conversion rates.

5 min read
Pipeline stage best practices

How to pick stages that match how you actually sell, not how you wish you sold.

4 min read
Mass update opportunities

Bulk-edit owner, stage, value, and tags from the board view.

3 min read
Capture won and lost reasons

Add custom reasons and surface them in your reporting.

3 min read
Pipeline visibility and permissions

Limit which users see which pipelines and opportunities.

3 min read
Custom fields on opportunities

Capture details unique to your business on each deal card.

3 min read
Round-robin and lead routing

Distribute new opportunities fairly across your team.

4 min read

Stay in the loop

Tips, product updates, and stories from businesses like yours. No spam, just the good stuff.

Open Doors

The all-in-one platform that helps small businesses get more leads, close more deals, and grow faster.

Sales & CRM

  • CRM & Contacts
  • Sales Pipeline
  • Calendar & Booking
  • Invoicing & Payments

Marketing

  • Automation
  • Email Marketing
  • SMS Marketing
  • Social Media

Growth Tools

  • Websites & Funnels
  • Reputation
  • AI Features
  • Courses

Company

  • About
  • Contact
  • Careers
  • Blog

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

Support

  • Help Centre
  • API Docs
  • Status
  • System Updates

© 2022 – 2026 Open Doors. All rights reserved.

Open Doors and the Open Doors logo is a registered trademark.

Terms|Privacy|Disclaimer|Built by Ikaroa|Part of TSN