Merge duplicate contacts

Open Doors prevents most duplicates automatically by matching on email and phone at create time. Duplicates usually come from imports that lacked one of those fields.

Manual merge

1. 1
   Open the keeper contact

   The one that will survive after the merge.
2. 2
   Click ⋮ → Merge duplicates

   Open Doors suggests candidates based on similar name and matching email or phone.
3. 3
   Review differences

   Pick which value wins for each field where they disagree.
4. 4
   Confirm

   Timelines, tags, opportunities, and conversations merge into the keeper.

Bulk dedupe

Contacts → ⋮ → Find duplicates runs the matching across your whole database. Review each suggested pair and accept or skip.