Troubleshooting
Common issues, error messages, and what to try first.
8 articles
Troubleshooting overview
A quick path through the most common issues.
3 min read
Email is not sending
Sender domain, DKIM, throttling, and DND checks.
4 min read
SMS is not delivering
A2P 10DLC, opt-out keywords, and carrier filtering.
4 min read
A workflow is not firing
Common causes and how to debug.
4 min read
Calendar shows wrong availability
Time zone, sync, and busy-time troubleshooting.
3 min read
Integration disconnected
How to re-authorise Google, Meta, Stripe, and others.
3 min read
Browser and cache issues
When clearing cache and switching browsers helps.
2 min read
Contact support
How to reach the Open Doors team.
2 min read