HIPAA (where supported)

When and how Open Doors supports HIPAA.

4 min read Updated 2026-04-24

HIPAA support is available on Enterprise plans for US healthcare customers handling Protected Health Information (PHI).

  • Business Associate Agreement (BAA) signed before PHI touches the platform.
  • Encrypted fields for PHI custom fields.
  • Audit logging of every PHI access.
  • Restricted integrations — only HIPAA-eligible integrations available.
  • Separate infrastructure with tighter access controls.