Notifications and quiet hours
Decide what pings you and when.
3 min read Updated 2026-04-24
Notification granularity prevents burnout. Turn on only the alerts that need action, silence the rest.
| Event | Recommended default |
|---|---|
| New lead assigned to me | On — needs speed-to-lead |
| New inbound message | On — needs reply |
| Appointment booked/cancelled | On |
| Appointment reminder (15 min before) | On |
| Deal moved to Won | On — celebrate it |
| Payment received | Off in bulk — check daily |
| Form submitted (team-wide) | Off — use assignment |
Quiet hours
Set a Do Not Disturb window per day. Notifications queue and deliver when quiet hours end. Urgent categories (assignments and mentions) can optionally break through.