How to Limit Shipping to Specific ZIP/Postcodes

You can limit shipping availability to specific ZIP/postcodes when creating or editing a Shipping Zone. This allows you to precisely define where deliveries are allowed based on postal coverage.

How to Configure ZIP/Postcode Restrictions

1. Access the Shipping Zone Configuration

Go to: Payments → Settings → Shipping & Delivery → Shipping Zones

You can either:

• Click “Add Zone” to create a new zone, or

• Click the edit icon on an existing zone

2. Enable ZIP/Postcode Limitation

In the Edit Zone panel:

• Scroll down and check: Limit Shipping to Specific ZIP/postcodes

This reveals a field to enter one or more ZIP/postcodes.

3. Enter ZIP/Postcodes

• Input multiple ZIP/postcodes using commas to separate them.

• You can enter:

  • Exact values (e.g., 100210, 122021)

  • Ranges using a wildcard (e.g., 56*)

Example:

100210,122021,56*,600*

Edge Cases & Validation Rules

To ensure ZIP/postcode restrictions function properly, please follow these guidelines:

Correct Usage

• 560*, valid (matches ZIPs starting with 560 like 560001, 560102)

• 122*, valid (covers all ZIPs from 122000 to 122999)

Invalid Usage

Important Behavior Notes

• ZIP/postcodes will be matched only within the selected countries/regions

• Wildcard (*) will only match prefixes from left to right

  • 56* matches 560001, 561122, etc.

  • Does not match values with 56 in the middle or end

• If a user’s shipping address doesn’t match any allowed ZIP, this zone will not apply. Shipping wouldn't show for him.

Summary View After Save

Once the zone is saved, you’ll see:

• The selected country and regions

• A summary of deliverable ZIPs (truncated with an ellipsis if long)

Best Practices

• Test with actual ZIPs your logistics provider supports

• Use separate zones for different ZIP groups and rate structures

• Keep input clean: no trailing spaces or unusual characters

Editable Anytime

You can return to this configuration at any point to:

• Add or remove ZIP/postcodes

• Modify regions or flat rate conditions

• Refine your delivery rules based on operations