Inbound webhooks in workflows

Trigger a workflow from an external system.

4 min read Updated 2026-04-24

Inbound webhooks are the opposite of outbound — an external system POSTs data to you, and a workflow fires.

  1. 1
    Automation → New Workflow → Inbound Webhook trigger
    Open Doors generates a unique URL.
  2. 2
    Copy the URL
    Paste into the external system.
  3. 3
    Capture a sample
    Send a test payload; Open Doors infers the schema.
  4. 4
    Map fields
    Connect payload fields to contact fields or workflow variables.